Send us the details

Your name

Where you are

So we can check the journey before replying.

Email address

Number to ring back on

Optional. Used once, to sort the visit. Never shown on the site.

What is it?

What is wrong? Not sure yet Slow laptop or PCVirus and malware removalWindows reinstall and repairWon't switch onCrashes and blue screensOverheating and loud fansData recoveryEmail and password lockoutsWi-Fi and broadbandNew computer setupRemote help sessionScreen and hinge replacementBattery replacementKeyboard repairCharging port repairLiquid damageSSD and memory upgradePrinter and device setupData transfer and backup Something else

Tell us what it is doing

How should the reply come back?

Email Phone or text

Send the details

The first ten minutes on the phone are free, and the price is agreed before any work starts.

What happens next

1. Your message arrives, and you get a reply the same evening in most cases.
2. If it is something simple, you may be talked through it in the free ten minutes.
3. If it needs eyes on it, a visit is arranged at a price agreed first.
4. Work is done at your place, in the evening or at the weekend, and paid on the night.

Hours

Evening and weekend slots are the point of this service. The high street shuts at half five, so a home or business machine that fails during the working day waits until the evening anyway. The last visit of the day goes out at 9pm.