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Laptop or PC that will not switch on
No lights at all, or a screen that stays black while the machine sounds like it is running. This is the one to diagnose properly before spending anything, because sometimes the honest answer is that the repair costs more than the machine is worth.
What it starts at
£25 diagnostic
Agreed before any work starts.
How long it takes
You get a straight answer on the same evening in most cases.
If it cannot be fixed
You pay the £25 diagnostic and nothing else. No fix, no fee.
Signs that point to this
- Completely dead, with nothing showing when the charger is plugged in
- Switches on but the screen stays black
- Beeps or flashes a light in a pattern when you press power
- Starts for a second and then shuts itself off
What the visit covers
- Power tested first, then battery, then memory, then the display
- The cheap causes ruled out first: charger, cable, memory seating, a stuck power button
- A clear verdict on repair or replace, with the price of each in front of you
- No charge beyond the £25 diagnostic if we cannot bring it back
Next step. Send the details through the form, say roughly where you are and what the machine is doing. You will get a reply, usually the same evening, with an honest view and a time that suits.