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Blue screens and random restarts
A machine that restarts or throws a blue screen at random has a specific cause, and Windows usually writes it down. Reading those reports properly is the difference between a guess and a fix.
What it starts at
From £45
Agreed before any work starts.
How long it takes
Most cases are found and fixed in one visit once the fault is reproduced.
If it cannot be fixed
You pay the £25 diagnostic and nothing else. No fix, no fee.
Signs that point to this
- Blue screen with a stop code, then a restart
- Restarts while gaming, watching video or copying files
- Programs close themselves with no warning
- Works fine in the morning and crashes at night
What the visit covers
- The crash reports read properly, because the stop code names the part at fault
- Memory and drive health tested, as these cause most of it
- Drivers replaced with versions known to be stable for that machine
- A hard look at overclocking and power limits where a desktop is involved
Next step. Send the details through the form, say roughly where you are and what the machine is doing. You will get a reply, usually the same evening, with an honest view and a time that suits.