Data recovery from a failing drive

Signs that point to this

• Files or folders have disappeared
• The drive is not showing up at all
• Clicking or ticking noises from the machine
• A message asking to format the drive
• The machine will not start and the files were only on it

What the visit covers

• The files copied off and handed back on a drive or a memory stick
• An honest answer if the drive has failed in a way that home recovery will not solve
• A backup set up so this does not happen twice, including one copy kept away from the machine
• The old drive kept and returned to you, never disposed of